Handmade With Love

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    1. One# FAQ

Question: My booking is not showing up in my calendar, and I don't have a Google Meet link to join the meeting.

Answer: We apologize for the inconvenience. This issue can occur due to a few reasons:

  1. The booking was not successfully created in our system.
  2. There was an issue with the calendar integration or Google Meet link generation.

Troubleshooting steps:

  1. Check your email for the booking confirmation. This will have the details, including the Google Meet link.
  2. If you cannot find the confirmation email, please log in to your account and check the "Upcoming Meetings" section.
  3. If the booking is still not visible, please contact our support team at support@example.com, and we will assist you further.

Resources:

URGENT Re: Order Confirmation

Question: I need an urgent confirmation of my order. Can you please provide this as soon as possible?

Answer: We understand the urgency of your request. Please provide the following information, and we will prioritize your order confirmation:

  1. Order number or transaction ID
  2. Date and time of the order
  3. Brief description of the items ordered

Once we have this information, we will expedite the order confirmation and provide it to you as soon as possible.

Troubleshooting steps:

  1. If you cannot locate the order number or transaction ID, please check your email for the original order confirmation.
  2. If you still cannot find the required information, please contact our customer support team at support@example.com, and we will assist you further.

Resources:

Fwd: Votre réservation est confirmée

Question: I received a confirmation email in French, but I need the information in English.

Answer: We apologize for the inconvenience.

TidyCal FAQ

Get more features with our Lifetime plans 🤑🎉

Question: What additional features are included in the Lifetime plans? Answer: Our Lifetime plans provide access to all of our premium features, including:

  • Unlimited calendar connections
  • Customizable branding and scheduling pages
  • Advanced meeting analytics
  • Integrations with popular tools like Zapier, Google Calendar, and more

For a full list of features and to compare plans, please visit our pricing page.

EU data hosting

Question: Where are the data and servers for TidyCal hosted? Answer: TidyCal's data and servers are hosted in the European Union to ensure compliance with GDPR and other EU data privacy regulations. This provides our European customers with peace of mind knowing their scheduling data is stored securely within the EU.

Calendar is a mess

Question: Why is my calendar displaying incorrectly or not syncing properly? Answer: There are a few common reasons why your calendar may be experiencing issues:

  1. Incorrect calendar settings or permissions
  2. Conflicts with other calendar apps or integrations
  3. Outdated browser or device software

To troubleshoot, please try the following steps:

  1. Check your calendar settings and ensure all permissions are configured correctly.
  2. Disconnect and reconnect your calendar integrations.
  3. Clear your browser cache and cookies, or try accessing TidyCal from a different device.

If the issue persists, please contact our support team for further assistance.

Receipt for your payment to AppSumo

Question: How can I obtain a receipt for my TidyCal purchase through AppSumo? Answer: If you purchased a TidyCal plan through AppSumo, you can request a receipt directly from the AppSumo website. Simply log into your AppSumo account, navigate to your orders, and download the receipt for your TidyCal purchase.

If you have any other questions or need further assistance, please contact our support team.

TidyCal Agency level

Here is the structured FAQ based on the customer conversations:

FAQ

I paid for my lifetime access, how come my account changed to free account?

Answer: We apologize for the inconvenience. It seems there may have been an issue with your account. Please contact our customer support team, and we'll be happy to investigate the matter and restore your lifetime access. You can reach us at support@example.com or 123-456-7890.

How do I delete my account?

Answer: To delete your account, please follow these steps:

  1. Log in to your account.
  2. Navigate to the account settings page.
  3. Look for the "Delete Account" option and follow the instructions.
  4. If you have any issues, please contact our customer support team for assistance.

My Slots on Saturdays and Sundays are not visible

Answer: We're sorry to hear that you're having trouble with your weekend slots. This could be due to a few reasons:

  1. Check your account settings to ensure that your weekend slots are enabled.
  2. Verify that your subscription plan includes weekend slots.
  3. If the issue persists, please contact our customer support team, and we'll be happy to investigate and resolve the problem.

Get more features with our Lifetime plans 🤑🎉

Answer: Our Lifetime plans offer a variety of advanced features to enhance your experience. Some of the key benefits include:

  • Unlimited access to all platform features
  • Priority support from our team
  • Exclusive content and updates
  • No recurring fees or subscription renewals

To learn more about our Lifetime plans and how to upgrade, please visit our pricing page or contact our sales team at sales@example.com.

Thank You For Contacting Scott Le Roy Marketing – Auto Responder – 1094647

Answer: Thank you for contacting Scott Le Roy Marketing. We have received your message and will be in touch with you shortly. Please note that your ticket number is 1094647. If you have any urgent inquiries, you can reach our customer support

Here is the structured FAQ based on the customer conversations:

FAQ

1. Get more features with our Lifetime plans

Question: Ticket Received – Get more features with our Lifetime plans ?? #7876

Answer: Our Lifetime plans offer a range of advanced features to enhance your experience. Some key benefits include:

  • Unlimited access to all current and future features
  • No recurring subscription fees
  • Priority support and faster response times
  • Personalized onboarding and migration assistance

To learn more about our Lifetime plans and how to upgrade, please visit our pricing page or reach out to our sales team at sales@example.com.

2. Mobile Developer (iOS) – Work from home

Question: Re: Fwd: 300k-700k USD TC Mobile Developer (iOS) – Work from home – Flexible Work Schedule

Answer: Thank you for your interest in our mobile developer position. Unfortunately, this particular role is no longer available. However, we do have other open positions for iOS developers that offer remote work options and competitive compensation.

Please visit our careers page to browse our current job listings and apply for any positions that match your skills and experience. Our recruitment team will be happy to discuss the details of our available roles and the application process.

3. Ticket created – #307 – Get more features with our Lifetime plans

Question: Ticket created – #307 – Get more features with our Lifetime plans 🤑🎉

Answer: We're excited to hear that you're interested in our Lifetime plans! These plans offer a range of advanced features and benefits, including:

  • Unlimited access to all current and future features
  • No recurring subscription fees
  • Priority support and faster response times
  • Personalized onboarding and migration assistance

To learn more about upgrading to a Lifetime plan, please check out our pricing page or reach out to our sales team at sales@example.com. They'll be happy to provide more details and help you find the best plan for your needs.

4. Get more features with our Lifetime plans

Question: Re

Here is a structured FAQ based on the customer conversations provided:

FAQ

Q: Re: URGENT – specific date not working

A: We apologize for the inconvenience. If you are unable to book a specific date, it may be because that date is already booked or unavailable. Please check the calendar to see if the date you need is still open. If the date is not available, try selecting a different date or time slot. If you continue to have issues, please contact our support team, and we'll be happy to assist you.

Q: no slot available

A: If you're unable to find an available slot, it could be that the time slots for that day are already fully booked. Try checking the calendar for alternative dates or times that may be open. If you're still unable to find an available slot, please contact our support team, and we'll do our best to assist you.

Q: Re: email adress

A: For issues with your email address, please check the following:

  1. Ensure that you're using the correct email address associated with your TidyCal account.
  2. If you've recently changed your email address, make sure to update it in your TidyCal account settings.
  3. If you're still experiencing issues, please contact our support team, and they'll be able to help you resolve the problem.

Q: Issue with MS 365

A: If you're having issues with Microsoft 365 integration, please check the following:

  1. Ensure that you've properly connected your Microsoft 365 account with TidyCal.
  2. Verify that you have the necessary permissions and access to share your calendar with TidyCal.
  3. If the issue persists, please reach out to our support team, and they'll assist you in troubleshooting the problem.

Q: Re: Order Confirmation

A: For questions about order confirmations, please check the following:

  1. Check your email inbox for the order confirmation. If you can't find it, check your spam or junk folder.
  2. If you still can't find the confirmation, log in to your TidyCal account and check the "Orders" section.
  3. If you're still unable to locate the order confirmation, please contact our support team, and they

Here is the structured FAQ based on the customer conversations:

reCAPTCHA error when booking

Question: I'm getting a reCAPTCHA error when trying to book an appointment. What can I do to resolve this?

Answer: The reCAPTCHA error can occur due to various reasons, such as a misconfiguration on your website or a temporary issue with the reCAPTCHA service. Here are some troubleshooting steps to help you resolve the issue:

  1. Ensure that you have correctly set up the reCAPTCHA keys in your TidyCal account. You can find the instructions in our reCAPTCHA integration guide.
  2. Try clearing your browser's cache and cookies, and then attempt the booking again.
  3. If the issue persists, you can try disabling the reCAPTCHA requirement for your booking form temporarily. You can do this in your TidyCal account settings.
  4. If the problem continues, please contact our support team for further assistance.

Live chat on Feb 25

Question: I tried to access the live chat on February 25th, but I couldn't find it. What happened?

Answer: We apologize for the inconvenience. Our live chat feature is available during our regular business hours, which are Monday to Friday, 9 AM to 5 PM (UTC-5). The live chat was not active on February 25th, as that was a weekend day.

If you need assistance outside of our regular business hours, please feel free to submit a support ticket, and we'll respond as soon as possible.

Help with activation code

Question: I'm having trouble activating my TidyCal account. Can you help me with the activation code?

Answer: Certainly! To activate your TidyCal account, you should have received an activation code via email when you signed up. Here's how you can use the activation code:

  1. Log in to your TidyCal account.
  2. Click on the "Activate Account" button.
  3. Enter the activation code you received in the email.
  4. Follow the on-

Here is a structured FAQ based on the customer conversations provided:

FAQ

Q: Trouble with TidyCal

A: We're sorry to hear you're having trouble with TidyCal. Could you please provide more details about the issue you're experiencing? That will help us better assist you. You can also check our TidyCal documentation for troubleshooting steps and common solutions.

Q: The perfect addition to KingSumo ❤️

A: We're glad to hear you're enjoying the integration between TidyCal and KingSumo! If you have any specific questions or need further assistance, please don't hesitate to reach out. You can find information about the KingSumo integration in our TidyCal documentation.

Q: Order Confirmation

A: Thanks for your order! You should have received an order confirmation email with all the details. If you have any questions or issues, please let us know and we'll be happy to assist.

Q: Setting up correct bookings

A: To ensure your bookings are set up correctly, please review the TidyCal documentation on setting up your calendar, booking types, and availability. If you're still having trouble, feel free to reach out and we'll walk you through the process.

Q: You've got a new 5-star review

A: That's great news! We're always excited to hear that our customers are having a positive experience with TidyCal. Thank you for taking the time to leave a review – it helps us improve our product and service.

Q: Affiliate Request

A: Thank you for your interest in becoming a TidyCal affiliate. You can find information about our affiliate program and how to apply on our website. If you have any specific questions, please don't hesitate to reach out.

Q: Problem taking Monday into account in the schedule

A: If you're having trouble with the schedule taking Monday into account, please check the [TidyCal documentation](https://

Sure, here's a structured FAQ based on the customer conversations provided:

Refund tidycal

Question: How do I request a refund for tidycal?

Answer: To request a refund for tidycal, please contact our customer support team at support@tidycal.com. Provide a brief explanation of the reason for your refund request, and our team will review it and get back to you as soon as possible.

SendFox Account Settings

Question: How can I access and manage my SendFox account settings?

Answer: To access and manage your SendFox account settings, follow these steps:

  1. Log in to your SendFox account.
  2. Click on the "Account" tab in the left-hand menu.
  3. From the "Account" page, you can update your profile information, billing details, and other account settings.
  4. If you need further assistance, please contact our support team at support@sendfox.com.

The perfect addition to KingSumo ❤️

Question: What is the perfect addition to KingSumo?

Answer: Unfortunately, I don't have enough context to provide a specific answer about the "perfect addition to KingSumo." KingSumo is a giveaway and contest plugin for WordPress, but without more details about the customer's inquiry, I can't give a definitive response. If you have a specific question or need assistance with KingSumo, please contact their support team at support@kingsumo.com.

demande d'explication

Question: Can you please provide an explanation?

Answer: I'm afraid I don't have enough context to provide a specific explanation without more details about your request. Could you please provide more information about what you need an explanation for? Once I have a better understanding of your question, I'll be happy to assist you.

RE: The perfect addition to KingSumo ❤️

Question: What is the perfect addition to KingSumo?

Answer: As mentioned earlier, without more details about the customer's specific inquiry, I don't have enough information to provide a definitive answer about the "perfect addition to KingSumo." KingSumo is a giveaway and contest plugin for WordPress,

Here is a structured FAQ based on the customer conversations provided:

Webhook

Question: What is the process for setting up a webhook with TidyCal?

Answer: TidyCal supports webhooks, which allow you to receive real-time updates about your bookings and other events. To set up a webhook, please follow these steps:

  1. Log in to your TidyCal account and navigate to the "Integrations" section.
  2. Click on the "Webhooks" tab and then the "Add Webhook" button.
  3. Enter the URL where you would like to receive the webhook notifications.
  4. Select the events you want to receive notifications for (e.g., new bookings, cancellations, rescheduled appointments).
  5. Save the webhook configuration.

For more detailed instructions, please refer to our Webhook documentation.

Issue with Tidycall License Upgrade to Agency Model

Question: I'm having trouble upgrading my TidyCal license to the Agency model. What should I do?

Answer: We're sorry to hear you're having trouble with the license upgrade. Please follow these troubleshooting steps:

  1. Ensure that you have the necessary permissions to manage the license and account settings.
  2. Check that you have a valid payment method associated with your account and that it is up-to-date.
  3. Verify that the Agency model is available for your account type and location.

If you continue to experience issues, please contact our support team at support@tidycal.com and provide the details of the problem. We'll be happy to assist you further.

Pop-embed Problem

Question: I'm having trouble with the pop-embed feature in TidyCal. What can I do?

Answer: The pop-embed feature allows you to embed your TidyCal booking page on your website. If you're experiencing issues with this feature, please try the following:

  1. Ensure that you have properly configured the pop-embed code on your website.
  2. Check that your website's content security policy (CSP) is not blocking the pop-embed script. 3.

Here is a structured FAQ based on the customer conversations provided:

FAQ

How to change colour?

Answer: To change the color of your TidyCal calendar, you can follow these steps:

  1. Log in to your TidyCal account.
  2. Click on the "Settings" tab.
  3. Scroll down to the "Appearance" section.
  4. Select the desired color from the color picker.
  5. Click "Save Changes" to apply the new color.

For more information, please refer to the TidyCal Appearance Customization guide.

None

Answer: I'm sorry, but I don't have enough information to provide a meaningful response based on the question "None". Could you please provide more details about your query so that I can assist you better?

Answer: I apologize for the trouble you're experiencing with the booking link. Please provide the following information so that I can assist you better:

  1. What error message or issue are you seeing with the booking link?
  2. Which page or feature are you trying to access when you encounter the problem?
  3. Have you made any recent changes to your TidyCal account or settings?

Once I have more details, I'll be happy to troubleshoot the issue and provide you with the necessary steps to resolve it. Please feel free to share the details, and I'll respond as soon as possible.

Re: Teams Integration

Answer: For assistance with the Teams integration, please check our TidyCal and Microsoft Teams integration guide. This guide covers the necessary steps to set up the integration and troubleshoot any issues you may encounter.

If you continue to experience problems after reviewing the guide, please don't hesitate to contact our support team at support@tidycal.com, and we'll be happy to assist you further.

###

Here is a structured FAQ based on the customer conversations:

FAQ

1. Change account e-mail

Question: How do I change the email address associated with my TidyCal account?

Answer: To change the email address associated with your TidyCal account, please follow these steps:

  1. Log in to your TidyCal account.
  2. Click on your profile icon in the top right corner and select "Settings".
  3. Under the "Account" section, click on the "Email" field and enter your new email address.
  4. Click "Save Changes" to update your account email.

If you have any trouble with this process, please reach out to our support team at support@tidycal.com, and we'll be happy to assist you.

2. Introducing the TidyCal team plan (plus a special deal 🤑)

Question: What is the TidyCal team plan, and what special deal is available?

Answer: We're excited to announce the launch of our new TidyCal team plan! With the team plan, you can easily manage multiple users and calendars in one place. The plan includes:

  • Shared team calendar
  • Admin controls for managing team members
  • Customizable branding and settings
  • Discounted pricing for teams of 3 or more

As a special introductory offer, we're currently offering 20% off the team plan for the first year. To take advantage of this deal, please visit our pricing page or contact our sales team at sales@tidycal.com.

3. Add team members as admins

Question: How do I add team members as admins in the TidyCal team plan?

Answer: To add team members as admins in the TidyCal team plan, follow these steps:

  1. Log in to your TidyCal account and navigate to the "Team" section.
  2. Click the "Add Member" button and enter the email address of the team member you want to add.
  3. Select the "Admin" role for the new team member.
  4. Click "Invite" to send the invitation.

Once the team member accepts the invitation, they will have full admin privileges to manage the team's calendars an

Here is a structured FAQ based on the customer conversations provided:

Activate my Purchase

Question: How do I activate my purchase?

Answer: To activate your purchase, please follow these steps:

  1. Log in to your account on our website.
  2. Navigate to the "My Purchases" or "Orders" section.
  3. Locate the purchase you'd like to activate and click the "Activate" or "Get Started" button.
  4. Follow the on-screen instructions to complete the activation process.

If you encounter any issues during the activation process, please contact our customer support team for assistance.

Slot not showing up

Question: Why is the slot not showing up on the booking calendar?

Answer: There could be a few reasons why a slot is not showing up on the booking calendar:

  1. The slot may be fully booked or no longer available.
  2. The slot may not be within the available booking window or time frame.
  3. There may be a technical issue with the booking system.

Please try the following troubleshooting steps:

  1. Check the booking calendar to see if the slot is still available.
  2. Ensure that the booking window or time frame is correct.
  3. If the issue persists, please contact our customer support team for further assistance.

Re: unsubscribe question

Question: How do I unsubscribe from your email list?

Answer: To unsubscribe from our email list, please follow these steps:

  1. Locate the "Unsubscribe" link at the bottom of any email you have received from us.
  2. Click the "Unsubscribe" link and follow the on-screen instructions to complete the unsubscription process.
  3. Alternatively, you can log in to your account on our website and navigate to the "Email Preferences" or "Subscription Management" section to manage your email subscriptions.

If you have any further questions or need assistance with unsubscribing, please don't hesitate to contact our customer support team.

Fwd: Booking rescheduled with Priyanka Iyer – Co-coaching – 1 hour ✏️

Question: How do I resc

Here is the structured FAQ based on the customer conversations:

Problème de connexion à mon compte Tidycal

Question: Re: Problème de connexion à mon compte Tidycal

Answer: If you're having trouble connecting to your Tidycal account, here are some troubleshooting steps you can try:

  1. Check your internet connection and make sure you have a stable connection.
  2. Verify that you're using the correct login credentials (username and password).
  3. Clear your browser cache and cookies, then try logging in again.
  4. If the issue persists, please contact our support team at support@tidycal.com for further assistance.

For more information, please refer to our help documentation on account access.

Global availability disappears

Question: Re: Global availability disappears

Answer: We apologize for the inconvenience. If you're experiencing an issue with your global availability disappearing, please follow these steps:

  1. Check your Tidycal account settings to ensure that your global availability is still enabled.
  2. Verify that you haven't inadvertently turned off or deleted your global availability schedule.
  3. If the issue persists, please contact our support team at support@tidycal.com with more details about the problem, and we'll be happy to assist you.

For more information, please refer to our help documentation on managing availability.

Add per Year / Forever option to Max number of bookings

Question: Suggestion: Add per Year / Forever option to Max number of bookings

Answer: Thank you for your suggestion to add a "per Year" or "Forever" option to the Max number of bookings setting in Tidycal. We appreciate your feedback and will consider implementing this feature in a future update.

In the meantime, if you have any specific use cases or requirements related to this feature, please feel free to share them with our product team at [feedback

Here is the structured FAQ based on the customer conversations:

FAQ

Q: Two things to do with TidyCal right away

A: Here are two things you can do to get started with TidyCal:

  1. Connect your calendar: Link your calendar (Google, Office 365, etc.) to TidyCal so that your availability and schedule are automatically synced.
  2. Customize your booking page: Personalize your booking page with your branding, availability, and any other preferences.

For more information, please refer to the Getting Started guide.

Q: Continuing issues with TidyCal

A: If you're experiencing ongoing issues with TidyCal, please provide more details about the problem you're facing, and we'll be happy to assist you. You can reach out to our support team at support@tidycal.com or use the in-app chat function.

Q: 500 error (deba8275-91ab-4c05-9082-46d85b829f32)

A: The error code "deba8275-91ab-4c05-9082-46d85b829f32" indicates a server-side issue on our end. Please try refreshing the page or try again later. If the problem persists, please contact our support team at support@tidycal.com and provide the error code, and we'll investigate the issue further.

Q: Saturdays

A: If you have any questions or concerns about the availability of TidyCal on Saturdays, please reach out to our support team at support@tidycal.com, and we'll be happy to assist you.

Q: Confirmations stating the wrong time?

A: We apologize for any confusion caused by incorrect time information in your booking confirmations. This may be due to a time zone issue or a bug in our system. Please contact our support team at support@tidycal.com with the details of the booking, and we

Here is a structured FAQ based on the customer conversations provided:

Missing 2024 1099

Question: Where can I find my 2024 1099 form?

Answer: We apologize for the inconvenience. Your 2024 1099 form will be available in early 2025. You can access it by logging into your account and navigating to the "Tax Documents" section. If you have any further questions or need assistance, please contact our customer support team.

Global Availability

Question: Is your service available globally?

Answer: Yes, our service is available globally. We have servers and data centers located around the world to ensure reliable and fast access no matter where you are. If you encounter any issues with global availability, please let us know, and we'll be happy to assist you.

Important Notice

Question: What is the important notice you mentioned?

Answer: We recently made some important changes to our terms of service and privacy policy. We recommend reviewing the updated information, which is available on our website. If you have any questions or concerns, please reach out to our customer support team.

Urgent Help

Question: I need urgent help. What should I do?

Answer: We understand this is an urgent situation. Please contact our customer support team immediately, and we'll do our best to assist you as soon as possible. You can reach us by phone, email, or through the chat function on our website. We're here to help, and we'll work quickly to resolve your issue.

tidycal and Google Calendar

Question: tidycal is not showing my bookings on Google Calendar. How can I fix this?

Answer: We're sorry to hear you're experiencing issues with the integration between tidycal and Google Calendar. Here are a few troubleshooting steps you can try:

  1. Check that you have granted the necessary permissions for tidycal to access your Google Calendar.
  2. Ensure that the calendar you're trying to sync is set up correctly in tidycal.
  3. Try disconnecting and reconnecting the Google Calendar integration in your tidycal settings.

If the issue persists, please reach out to our customer support team, and we'll be happy to assist you further.

Help

Question: I need help.

Here is the structured FAQ based on the provided customer conversations:

Signing in Error

Question: I'm having trouble signing in. What should I do?

Answer: If you are experiencing issues signing in to your account, please try the following troubleshooting steps:

  1. Ensure you are entering the correct email address and password.
  2. Check if your account is currently locked or suspended. If so, contact our support team for assistance.
  3. Clear your browser cache and cookies, then try signing in again.
  4. If the issue persists, please reach out to our support team for further assistance.

For more information, please refer to our Sign-in Support Documentation.

SendFox Account

Question: I have a question about my SendFox account. How can I get help?

Answer: For any inquiries or issues related to your SendFox account, please reach out to our support team. They will be happy to assist you with your request.

You can contact our support team in the following ways:

  • Email: support@sendfox.com
  • Phone: 1-800-555-1234
  • Submit a support ticket through the SendFox Help Center

Our support team will respond to your inquiry as soon as possible and provide the necessary assistance.

Tidycall – Captcha Error

Question: I'm encountering a Captcha error when trying to use Tidycall. What should I do?

Answer: If you are experiencing a Captcha error while using Tidycall, please try the following troubleshooting steps:

  1. Ensure you are completing the Captcha correctly. Carefully enter the characters or images as requested.
  2. Check if your browser is configured to allow Captcha functionality. Try disabling any ad-blockers or privacy extensions that may be interfering.
  3. Clear your browser cache and cookies, then try the Captcha again.
  4. If the issue persists, please contact our Tidycall support team for further assistance.

You can reach our Tidycall support team by email at support@tidycall.com or by submitting a ticket through the [

Here is the structured FAQ based on the provided customer conversations:

TidyCal Use Case

Question: What are the common use cases for TidyCal?

Answer: TidyCal is a scheduling and booking platform that can be used for a variety of purposes, including:

  • Small Businesses: Easily manage client appointments, workshops, and consultations.
  • Service Providers: Allow clients to book services like haircuts, massages, or personal training sessions.
  • Consultants and Coaches: Offer discovery calls and coaching sessions with flexible scheduling.
  • Educators: Schedule student meetings, tutoring sessions, and office hours.
  • Event Organizers: Streamline event registration and manage attendee bookings.

For more information on TidyCal's features and use cases, please refer to the TidyCal website or documentation.

Mobile Number

Question: How do I add or update my mobile number in TidyCal?

Answer: To add or update your mobile number in TidyCal:

  1. Log in to your TidyCal account.
  2. Go to the "Settings" page.
  3. Under the "Profile" section, locate the "Mobile Number" field.
  4. Enter or update your mobile number, including the country code.
  5. Click "Save Changes" to update your mobile number.

For more detailed instructions, please refer to the TidyCal documentation on managing your profile.

Issues with Booking Page

Question: I'm experiencing issues with the booking page on my TidyCal calendar. What should I do?

Answer: If you're encountering issues with the booking page, such as problems with functionality, layout, or design, please follow these troubleshooting steps:

  1. Ensure that you have the latest version of TidyCal installed. You can check for updates in your TidyCal dashboard.
  2. Clear your browser cache and cookies, then try accessing the booking page again.
  3. Verify that your TidyCal integration is properly configured, following the

Here is a structured FAQ based on the provided customer conversations:

License Key Not Working

Question: My License Key is not working.

Answer: If your license key is not working, please try the following troubleshooting steps:

  1. Ensure you have entered the license key correctly, including any capital letters or special characters.
  2. Verify that the license key is associated with your TidyCal account. You can check this by logging into your account and navigating to the "Billing" or "Subscription" section.
  3. If the license key is valid but still not working, please contact our support team at support@tidycal.com, and we'll be happy to assist you.

For more information, please refer to our licensing documentation.

Timezone Not Working on Google Calendar Integration

Question: Timezone not working on Google Calendar integration.

Answer: If you're experiencing issues with the timezone not working correctly when integrating TidyCal with Google Calendar, please try the following:

  1. Ensure that the timezone settings in your TidyCal account are correctly configured and match the timezone of your Google Calendar.
  2. Check that the timezone information is being properly passed from TidyCal to Google Calendar during the integration process.
  3. If the issue persists, please contact our support team at support@tidycal.com, and we'll be happy to investigate the problem further.

For more information, please refer to our Google Calendar integration documentation.

Button

Question: Button.

Answer: I'm sorry, but I don't have enough context to provide a meaningful answer based on the question "Button". Could you please provide more details about the specific issue you're experiencing, such as which button is not working, where it's located, or what you're trying to do when the issue occurs? This will help me better understand the problem and provide a more helpful response.

Order Confirmation

Question: Fwd: Order Confirmation.

Answer: Regarding your order confirmation, if you have any questions or concerns about your recent purchase, please feel free to reach out to our support team at support@tidycal

Here is the structured FAQ based on the customer conversations:

TidyCal FAQ

TidyCal Issue

Question: TidyCal Issue.

Answer: I apologize for the inconvenience you have experienced with TidyCal. To help resolve your issue, please provide more details about the problem you are facing, such as the specific error message or the behavior you are observing. This will allow me to better understand the situation and provide you with a more targeted solution.

You can also refer to our TidyCal Troubleshooting Guide for common issues and their resolutions. If the guide does not address your problem, please feel free to reach out to our support team at support@tidycal.com, and we'll be happy to assist you further.

Schedule for an Interview

Question: Re: Schedule for an interview.

Answer: To schedule an interview using TidyCal, follow these steps:

  1. Log in to your TidyCal account and navigate to the "Bookings" section.
  2. Click on the "New Booking" button to create a new booking.
  3. Select the service or event type for the interview.
  4. Choose the preferred date and time for the interview.
  5. Provide any additional details or instructions for the interview.
  6. Confirm the booking and share the booking link with the interviewee.

If you have any issues with the scheduling process, please refer to our TidyCal User Guide or contact our support team at support@tidycal.com.

Calendar not working for expressive somatic chakra yoga booking

Question: Calendar not working for expressive somatic chakra yoga booking.

Answer: I apologize for the inconvenience you are experiencing with the calendar for your expressive somatic chakra yoga booking. This could be due to a technical issue with the integration between TidyCal and your specific booking service.

Please try the following troubleshooting steps:

  1. Ensure

Here is a structured FAQ based on the customer conversations provided:

FAQ

Q: Re: Demande de résiliation du compte

A: To request account cancellation, please follow these steps:

  1. Log in to your TidyCal account.
  2. Go to the "Settings" or "Account" section.
  3. Look for the "Cancel Subscription" or "Close Account" option and follow the instructions.
  4. If you need further assistance, please contact our support team at support@tidycal.com.

Q: TidyCal subscription wrong email

A: If you signed up for a TidyCal subscription using the wrong email address, please follow these steps:

  1. Log in to your TidyCal account using the correct email address.
  2. Go to the "Settings" or "Account" section.
  3. Look for the "Change Email" or "Update Profile" option and update your email address.
  4. If you need further assistance, please contact our support team at support@tidycal.com.

Q: Redemption process Tidycall

A: To redeem a TidyCal subscription or coupon, please follow these steps:

  1. Log in to your TidyCal account.
  2. Go to the "Billing" or "Subscriptions" section.
  3. Look for the "Redeem Coupon" or "Apply Discount" option and enter the coupon code.
  4. If you need further assistance, please contact our support team at support@tidycal.com.

Q: Re: Fwd: TidyCal Purchase

A: If you have any issues with your TidyCal purchase, please follow these steps:

  1. Log in to your TidyCal account.
  2. Go to the "Billing" or "Subscriptions" section to review your purchase details.
  3. If you need to make any changes or have any questions, please contact our support team at support@tidycal.com.

Q: Re: Users cannot select the date I am available

A: If your users are unable to select the dates you have made available in TidyCal, please check the following:

  1. Make sure your availability settings are correctly configured in your

Here is the structured FAQ based on the customer conversations provided:

Problemas recordatorio citas (Appointment Reminder Issues)

Question: Re: Problemas recordatorio citas. Answer: We apologize for the issues you're experiencing with appointment reminders. Please check your notification settings in your TidyCal account to ensure the reminders are enabled and configured correctly. If the problem persists, please contact our support team for further assistance.

Activating License

Question: Licence can't be activated Answer: If you're having trouble activating your TidyCal license, please follow these steps:

  1. Ensure you're using the correct license key.
  2. Check that your internet connection is stable and you can access the TidyCal website.
  3. If the issue continues, please reach out to our support team for further assistance.

Login Issues

Question: I can't log in Answer: Here are some troubleshooting steps if you're unable to log in to your TidyCal account:

  1. Verify that you're using the correct email and password.
  2. Check if your account has been suspended or deactivated.
  3. Try resetting your password by clicking the "Forgot Password" link on the login page.
  4. If you continue to have trouble logging in, please contact our support team for help.

Getting Started with TidyCal

Question: Re: Two things to do with TidyCal right away Answer: To get started with TidyCal, we recommend:

  1. Configuring your calendar and availability settings to ensure your schedule is accurately reflected.
  2. Integrating TidyCal with your preferred calendar and communication tools for a seamless booking experience. Please refer to our Getting Started Guide for detailed instructions.

Order Confirmation

Question: Re: Order Confirmation Answer: If you have any questions or issues related to your TidyCal order, please check your email for the order confirmation details or contact our support team. They'll be happy to assist you with your order.

Stripe Integration

Question: Re: Stripe integration Answer: To integrate your Stripe account with

Here is the structured FAQ based on the customer conversations:

Website Integration

Question: RE: Website integration

Answer: To integrate your website with our platform, please follow these steps:

  1. Log in to your account and navigate to the 'Integrations' section.
  2. Copy the unique code snippet provided and paste it into the relevant section of your website's HTML.
  3. Refer to our Integration Documentation for detailed instructions and troubleshooting.

If you encounter any issues during the integration process, please don't hesitate to contact our support team.

Booking Issues

Question: RE: FIX BOOKING

Answer: We apologize for the inconvenience. To resolve the booking issue, please follow these steps:

  1. Log in to your account and navigate to the 'Bookings' section.
  2. Locate the affected booking and click on the 'Edit' button.
  3. Review the booking details and make any necessary changes.
  4. Save the updated booking information.

If the issue persists, please contact our support team, and we'll be happy to assist you further.

Subscription Transfer

Question: Request to Transfer Tier 2 Subscription to the Correct Account

Answer: To transfer your Tier 2 subscription to the correct account, please follow these steps:

  1. Log in to your account and navigate to the 'Subscriptions' section.
  2. Click on the 'Transfer Subscription' button.
  3. Provide the email address of the account you'd like to transfer the subscription to.
  4. Review and confirm the transfer details.

Our support team will process the request and update the subscription details. If you have any further questions, please don't hesitate to contact us.

Invitation to Academy

Question: RE: Fwd: You have been invited to join InsideOut Wellness Academy

Answer: Thank you for your interest in the InsideOut Wellness Academy. To accept the invitation and access the academy, please follow these steps:

  1. Click on the invitation link provided in the email.
  2. Create an account or log in to your existing account.
  3. Review and accept the

Here's the structured FAQ based on the customer conversations:

TidyCal Activation Issue

Question: I'm having trouble activating TidyCal. What should I do?

Answer: To activate TidyCal, follow these steps:

  1. Log in to your TidyCal account.
  2. Click on the "Settings" button.
  3. Navigate to the "Activation" section.
  4. Enter your activation code and click "Activate".

If you're still experiencing issues, please contact our support team at support@tidycal.com for further assistance.

Subscription Management

Question: I need help managing my TidyCal subscription. What can I do?

Answer: To manage your TidyCal subscription:

  1. Log in to your TidyCal account.
  2. Click on the "Billing" section.
  3. You can view your current subscription plan, billing history, and update your payment method.
  4. If you need to change your subscription plan, you can do so from the "Billing" section.

For any subscription-related issues, please contact our support team at support@tidycal.com.

reCaptcha Issues

Question: I'm having trouble with the reCaptcha feature. What can I do?

Answer: If you're encountering issues with the reCaptcha feature, please try the following:

  1. Ensure that you're using a supported browser and that your browser settings allow reCaptcha to function properly.
  2. Try clearing your browser's cache and cookies, then reload the page.
  3. If the issue persists, please contact our support team at support@tidycal.com, and they will assist you further.

Scheduling Meetings and Video Conference Integration

Question: I'm having trouble with scheduling meetings and integrating video conferencing. What can I do?

Answer: To ensure smooth scheduling and video conference integration, please follow these steps:

  1. Check your calendar and video conferencing service integrations in the TidyCal settings.
  2. Ensure that you have the necessary permissions and access to your calendar and video conferencing accounts.
  3. If you're still experiencing issues, contact our support team at support

Here is a structured FAQ based on the provided customer conversations:

FAQ

Q: Re: still not working…

A: I apologize for the continued issue. Could you please provide more details about the problem you're experiencing? This will help me better understand the situation and provide more targeted assistance. Feel free to include any error messages, steps you've tried, or other relevant information. I'm here to help resolve this as quickly as possible.

Q: Re: Again, I am begging you

A: I understand your frustration, and I'm sorry for the inconvenience you're experiencing. Let's work together to find a solution. Could you please provide more information about the issue you're facing? I'll do my best to address your concerns and get this resolved as soon as possible.

Q: Re: [TidyCal] Your Stripe account needs to be updated

A: Thank you for bringing this to my attention. It seems there may be an issue with your Stripe account integration. Please follow these steps to update your Stripe account:

  1. Log in to your TidyCal account and navigate to the "Payments" section.
  2. Click on the "Update Stripe Account" button and follow the on-screen instructions to re-connect your Stripe account.
  3. Once the update is complete, please try booking a new appointment to ensure the issue has been resolved.

If you continue to experience problems, please don't hesitate to reach out, and I'll be happy to further assist you.

Q: change of login email hasn't worked

A: I apologize for the inconvenience. Changing your login email can sometimes be a tricky process. Here are the steps to ensure the change is successful:

  1. Log out of your TidyCal account and try logging back in with the new email address.
  2. If the login still doesn't work, please go to the "Account" section and try changing the email address again.
  3. If the issue persists, please contact our support team, and we'll be happy to help you update your login email manually.

Please let me know if you have any other questions or need further assistance.

Q: Re: Congrats on your first purchase!

A: Thank you for your purchase! I'm glad to hear you've made your

Here is the structured FAQ based on the provided customer conversations:

FAQ

Re: SendFox Account

Question: How can I manage my SendFox account?

Answer: To manage your SendFox account, you can log in to the SendFox dashboard and access the following features:

  • Update your profile and account settings
  • Manage your mailing lists and subscribers
  • Create and send email campaigns
  • Review campaign analytics and performance

For more information, please refer to the SendFox Help Center.

Can't book on same day

Question: Why can't I book an appointment on the same day?

Answer: Many scheduling tools have a same-day booking restriction to allow enough time for the service provider to prepare for the appointment. This is a common feature to help ensure a smooth booking and service experience.

If you need to book an appointment on the same day, please contact the service provider directly to see if they can accommodate your request.

Integration with Microsoft Teams

Question: How can I integrate my scheduling tool with Microsoft Teams?

Answer: To integrate your scheduling tool with Microsoft Teams, you typically need to connect the two platforms through an API or a dedicated integration. The steps may vary depending on the specific scheduling tool you are using, but generally, you would need to:

  1. Authorize the integration in your scheduling tool's settings.
  2. Follow the instructions to connect your Microsoft Teams account.
  3. Test the integration to ensure it's working correctly.

For detailed instructions, please refer to the documentation provided by your scheduling tool or the Microsoft Teams integration guide.

New 5-star review

Question: I just received a new 5-star review for my business. How can I leverage this positive feedback?

Answer: Congratulations on the new 5-star review! Here are some ways you can make the most of this positive feedback:

  1. Share the review on your website, social media, or email newsletters to showcase your excellent customer service.
  2. Use the review as a testimonial in your marketing materials, such as on your homepage or in sales presentations.
  3. Respond to the review publicly to express your gratitude and further engage with the customer.
  4. Consider reaching out to

Here is a structured FAQ based on the customer conversations provided:

FAQ

Tidycal Bookings

Question: What is the process for managing Tidycal bookings? Answer: Tidycal is a scheduling and booking platform that allows customers to easily book appointments with your business. When a customer books an appointment through your Tidycal link, the booking is automatically added to your connected calendar. You can manage these bookings, view your schedule, and make any necessary changes through the Tidycal dashboard.

Booking Support

Question: What if I need help with a Tidycal booking? Answer: If you encounter any issues or have questions about a Tidycal booking, you can reach out to the Tidycal support team for assistance. They can be contacted through the in-app chat, email, or by submitting a support ticket. The Tidycal support team is available to help you troubleshoot any booking-related problems.

Calendar Integration

Question: Why are my Tidycal bookings not showing up in my calendar? Answer: If your Tidycal bookings are not syncing to your calendar, there may be an issue with the calendar integration. First, ensure that you have correctly connected your calendar (e.g., Google Calendar, Microsoft Outlook) to your Tidycal account. If the integration is set up correctly, try refreshing the calendar connection or reaching out to Tidycal support for further assistance.

Outlook Calendar Integration

Question: I'm having trouble with the Tidycal Microsoft Outlook calendar integration. What should I do? Answer: If you're experiencing issues with the Tidycal integration for Microsoft Outlook, here are some troubleshooting steps:

  1. Verify that you have the necessary permissions to connect your Outlook calendar to Tidycal.
  2. Check the Tidycal integration settings to ensure the connection is correctly configured.
  3. Try disconnecting and then reconnecting your Outlook calendar in the Tidycal settings.
  4. If the issue persists, contact Tidycal support for further assistance.

Question: Can I customize the name in my Tidycal booking link? Answer: Yes, you can

Here is a structured FAQ based on the customer conversations provided:

FAQ

Q: Re: Calendar Still Pending in TidyCal

A: If your calendar is still pending in TidyCal, it could be due to a few reasons:

  1. Your calendar may still be in the process of syncing. This can take some time, especially for larger calendars. Please allow some time for the sync to complete.
  2. Ensure that you have properly connected your calendar to TidyCal and granted the necessary permissions.
  3. If the issue persists, please check your calendar's sync settings in TidyCal or reach out to our support team for further assistance.

Q: Sync issue? Not sure

A: If you are experiencing issues with syncing your calendar in TidyCal, here are some troubleshooting steps:

  1. Verify that you have correctly connected your calendar to TidyCal and granted the necessary permissions.
  2. Check your internet connection and ensure that it is stable.
  3. Try manually syncing your calendar in the TidyCal app or website.
  4. If the issue persists, please contact our support team with more details about the problem, and they will be happy to assist you.

Q: Re: Unable to read two different calendars

A: If you are unable to read two different calendars in TidyCal, please check the following:

  1. Ensure that you have properly connected both calendars to TidyCal and granted the necessary permissions.
  2. Verify that the calendars are visible and accessible in the TidyCal interface.
  3. Try refreshing the app or website to see if the calendars are displayed correctly.
  4. If the issue continues, please contact our support team, and they will help you troubleshoot the problem.

Q: Re: Two things to do with TidyCal right away

A: Here are two important things you should do right away with TidyCal:

  1. Connect your calendar(s) to TidyCal and grant the necessary permissions. This will allow TidyCal to access and manage your calendar events.
  2. Customize your TidyCal booking page and settings to match your branding and preferences. This will ensure a seamless customer experience for your

Here is a structured FAQ based on the customer conversations provided:

Calendar Syncing Issues

Question: Re: Issue With Calendar Syncing
Answer: If you're experiencing issues with calendar syncing, there are a few troubleshooting steps you can try:

  1. Ensure you have the correct calendar credentials and permissions set up.
  2. Check that your calendar application is up-to-date and compatible with Tidycal.
  3. Try disconnecting and reconnecting your calendar account in the Tidycal settings.
  4. If the issue persists, please contact our support team for further assistance.

Viewing Calendars

Question: View all calendars
Answer: You can view all of your connected calendars in the Tidycal dashboard. Simply click on the "Calendars" tab to see a list of all your synced calendars. From there, you can manage each calendar's visibility and settings.

Tidycal Settings

Question: Re: Special request re: Tidycal settings
Answer: If you have a special request or need to customize your Tidycal settings, please contact our support team. They will be happy to assist you in making any necessary changes or configurations to your account.

Group Bookings

Question: Re: Group bookings
Answer: Tidycal supports group bookings, allowing you to schedule events with multiple participants. To create a group booking, simply select the "Group" option when creating a new event. You can then add the desired participants to the event. For more information, please refer to our group booking documentation.

Booking Availability Errors

Question: Re: Booking Availability Error
Answer: If you're encountering a booking availability error, it could be due to a conflict with an existing event or a problem with your calendar sync. Please check your calendar settings and event details, and if the issue persists, contact our support team for further assistance.

Product Issues

Question: Re: Issue with a product
Answer: If you're experiencing an issue with a Tidycal product, please provide us with more details about the problem you're facing. Our support team will

Here is a structured FAQ based on the customer conversations provided:

FAQ

Q: Re: My account

A: If you have any questions or issues regarding your Tidycal account, please contact our support team at support@tidycal.com. They will be happy to assist you with accessing or managing your account.

Q: Re: Availability is not correct

A: If the availability information displayed in Tidycal is not accurate, please check the following:

  1. Ensure that you have correctly set your working hours and availability in your Tidycal account settings.
  2. Verify that your calendar integrations (e.g., Google Calendar, Office 365) are properly synced with Tidycal.
  3. If the issue persists, contact our support team at support@tidycal.com for further assistance.

Q: Re: New Stripe payment integration

A: Tidycal recently integrated with Stripe to provide a more seamless payment experience. If you have any questions or need help with the new Stripe integration, please refer to our Stripe Integration Documentation or reach out to our support team at support@tidycal.com.

Q: Re: Unable to see advanced settings

A: The advanced settings in Tidycal are only available for users with the appropriate permissions. If you are unable to access the advanced settings, please check the following:

  1. Ensure that you have the necessary permissions to view and modify the advanced settings.
  2. If you believe you should have access to the advanced settings, contact our support team at support@tidycal.com for assistance.

Q: Re: Purchased new plan, Tidycal still shows old plan

A: If you have recently purchased a new Tidycal plan, but the system still shows your old plan, please follow these steps:

  1. Log out of your Tidycal account and log back in.
  2. Clear your browser cache and refresh the page.
  3. If the issue persists, contact our support team at support@tidycal.com, and they will help you resolve the plan discrepancy.

Q: Re: Missing Help Information

A: Tidyc

FAQ

Q: Re: Manual time schedule

A: To set a manual time schedule, follow these steps:

  1. Go to your TidyCal settings.
  2. Click on the "Schedule" tab.
  3. Toggle the "Manual Schedule" option to "On".
  4. Customize your available time slots as needed.
  5. Save your changes.

For more information, please refer to the TidyCal manual time schedule documentation.

Q: Remove or Hide the arrow

A: To remove or hide the arrow in TidyCal, follow these steps:

  1. Go to your TidyCal settings.
  2. Click on the "Appearance" tab.
  3. Locate the "Show arrow" option and turn it off.
  4. Save your changes.

This will remove the arrow from your booking page. If you need further assistance, please consult the TidyCal appearance customization guide.

Q: Re: FW: Your booking is confirmed

A: If you have received a confirmation email for your booking, no further action is required. The booking has been successfully created in your TidyCal account.

If you have any questions or issues regarding your booking, please contact our support team at support@tidycal.com and we'll be happy to assist you.

Q: Re: Gary @ TidyCal not helping support ticket

A: We apologize for any inconvenience you may have experienced. If you have an open support ticket and are not satisfied with the response you received, please follow these steps:

  1. Reply to the original support ticket and provide additional details about your issue and your concerns.
  2. If you are still not satisfied, you can escalate the ticket by emailing support@tidycal.com and requesting a supervisor or manager to review your case.
  3. Our team is committed to providing the

Here is a structured FAQ based on the provided customer conversations:

FAQ

Q: Re: KingSumo & Messenger

A: KingSumo is a lead generation and contest tool, while Messenger is a messaging platform. These two products are not directly integrated, but you can use them together by promoting your KingSumo contest through your Messenger channels.

Q: Re: TidyCal not blocking out "travel time"

A: TidyCal allows you to set buffer time before and after each event to account for things like travel time. To configure this:

  1. Go to your TidyCal settings
  2. Under "Event Settings", enable the "Add buffer time before and after events" option
  3. Adjust the "Buffer time before" and "Buffer time after" settings to the desired values
  4. Save your changes

For more information, please refer to the TidyCal documentation on setting buffer time.

Q: Re: ویزای نیوزلند

A: This query appears to be about New Zealand visa information. As this is a country-specific inquiry, I recommend checking the official New Zealand government website for the most up-to-date and accurate visa requirements and application process.

Q: Re: WG: WG: New booking with Test Buchung Cindy – Gründungscoach werden 🚀

A: This query appears to be in a language other than English, likely German. Without more context, I am unable to provide a specific answer. If you have a question about booking or coaching services, please rephrase your query in English, and I'll be happy to assist further.

Q: Re: I need support with an integration

A: I'd be happy to help you with an integration issue. To provide the best assistance, please provide the following information:

  1. What product or service are you trying to integrate?
  2. What steps have you already taken to set up the integration?
  3. What specific problem or error are you encountering?
  4. Any relevant screenshots or error messages would also be helpful.

Once I have this information,

Here is a structured FAQ based on the customer conversations provided:

Frequently Asked Questions (FAQ)

Q: Glitch with "Availability" section of Booking Type

A: We apologize for the glitch you are experiencing with the "Availability" section of your Booking Type. This could be caused by a few different issues, such as a bug in the system or a conflict with your integrated calendars.

Troubleshooting Steps:

  1. Check your Booking Type settings to ensure the "Availability" section is configured correctly.
  2. Verify that your integrated calendars are syncing properly and not causing any conflicts.
  3. If the issue persists, please contact our support team with a detailed description of the problem and any relevant screenshots. They will be happy to investigate further and provide a resolution.

Resources:

Q: Our account is Optimized

A: Excellent, we're glad to hear your account is Optimized! This means you are taking advantage of our advanced features and settings to maximize the performance and efficiency of your booking system.

If you have any specific questions or need assistance with your Optimized account, please don't hesitate to reach out to our support team. They will be happy to provide guidance and help you get the most out of your Optimized account.

Resources:

Q: Every booking, I get this error, please help!

A: We're sorry to hear you are experiencing an error with every booking. Without more details about the specific error message or issue you are facing, it's difficult for us to provide a detailed solution.

Troubleshooting Steps:

  1. Please provide a screenshot or detailed description of the error message you are receiving.
  2. Verify that your booking settings and integrations are configured correctly.
  3. Check for any updates or changes to your booking system or integrated services that may be causing the issue
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